Items purchased through Amalthrea.com may be returned within 30 days of delivery free of charge. Items must be in new, unworn condition with original tags attached. Items must be free from makeup, deodorant marks, alterations, odours, stains, or any other signs of wear to be eligible for a refund. An original package is preferred. Items missing tags or worn or damaged in any way will not be refunded.

Please be aware that expenses incurred for shipping, duties, and taxes prior to return are non-refundable. Furthermore, in the event that a buyer declines to accept a parcel, all costs associated with the automatic return shipping and duties will be the buyer's responsibility.

Returns may be requested via our email customercares@amalthrea.com. Our team will take care of the process for you.Do not return anything without obtaining a return authorization. Only authorized returns will be refunded.

Item must be received back at Amalthrea within 30 days of delivery. Returns received after that point will not be refunded or credited. Please allow up to 2 days from the moment your return arrives at our facility for our team to inspect and process your return. You will be notified via email when the return has been processed.

We allow the possibility of a one-time exchange or replacement of returnable items. Once the previous order is returned, the new exchange or replacement order will be shipped. Exchanged or replaced items could not be returned. We reserve the right to cancel customer orders if we identify unusual or excessive returns activity.

We process return, exchange, and refund requests only on business days. Please note that we don't process any return-related requests on weekends. We'll jump back into action on Monday, ready to tackle all your return queries.

AMALTHREA QUALITY GUARANTEE

If an item received is classified as faulty and was received damaged, you must contact us within 14 days of receipt.

If items have a manufacturing fault that occurred within a 12-month time frame after purchase, please contact us immediately.

If you have additional questions about the return process , please get in touch with us via email at customercares@amalthrea.com.